IO Education is a mission-driven organization that is committed to improving educational outcomes for students, teachers and staff. We are headquartered in Atlanta, GA with offices in Charlottesville, VA, New York, NY, Murrieta, CA and Bohemia, NY.
The team is comprised of educators, researchers, and peers that are passionate about using data to make significant improvements in the traditional approach to K-12 education in the United States.
If you want a fast-paced, collaborative work environment and believe strongly in building, operating and supporting the best educational systems in the US, then join us!
|Job function||Customer Success|
We believe that delivering the right data to the right people at the right time will have a profound impact on student achievement! We are IO Education and we are on a mission to create an environment of seamless student and parent engagement, improved classroom efficiency and constant awareness of student achievement.
Come and be a part of our success – we are adding a Customer Success Specialist to our Team.The Customer Success Specialist will provide implementation and technical support to our customers. They are the first point of contact and support for clients before, during, and after their purchase as well as for Tier I technical support issues. They handle everything from payment processing to providing login, usage, and resolution for all sites.
IO Education is a privately-held education technology company. We've been building really cool products in education for the last 15 years and have a presence in classrooms all over the country. This is your opportunity to grow with us and help shape the future of the company.
|Job function||Customer Success|
SchoolCity helps public school districts across the country create their own success stories with revolutionary assessment, accountability and data management solutions. Based in California's Silicon Valley, SchoolCity has been working with schools nationally to increase student achievement since 1999. Our integrated product line warehouses critical data within a user-friendly dashboard system allowing teachers to enact change where it matters most: the classroom. Our team of educators and technologists apply a nuanced knowledge of teaching and learning to help over 700 districts turn data into action in their school improvement efforts. We exist so that students may achieve.
Due to our tremendous growth SchoolCity is currently seeking a hardworking, accountable, and self-motivated individual with 1+ years experience who is willing to step up to the plate. K–12 experience is ideal, but if you have experience in software implementation in another industry, we are willing to consider that as well. Some travel may be required. This role is critical to the early engagement, happiness and longevity of our customers and will serve as a single point of contact as our customers begin their journey with SchoolCity.
SchoolCity promotes a very dynamic and exciting work environment providing tremendous opportunity for personal growth and advancement.
We look for unseen solutions; challenging the status quo
We bring a positive, energized attitude and contagious enthusiasm; our work makes a difference
We are experienced and insightful; always learning and improving
We build lasting relationships with our educational partners and internal team members through a service-oriented mind-set
All full-time employees accrue 15 days of PTO a year and 20 days beginning on your four year anniversary. IO Education also offers 9 paid corporate holidays, including your birthday.
IO Education offers an Aetna National POS Plan as well as an Aetna National High Deductible Healthcare Plan. IO pays 70% of the monthly premium.
IO Education offers an Aetna National plan. IO pays 70% of the monthly premium with a maximum benefit of $1,250 and includes Orthodontia for children.
IO Education offers a 401(k) Plan
IO Education offers Long Term Disability at 60% of salary covered at 100%
IO Education offers $50,000 life insurance benefit covered at 100%
“I appreciate that IO Education encourages a work/life balance and fosters a sense of community by utilizing open office spaces and opportunities to work in teams.”
“I have always pursued jobs where I could see my work positively impact other people. Working at IO Education, I am creating products that help teachers and administrators do their job more effectively. Plus, as we're helping educators, my team members have created a supportive learning environment where I can hone my professional skill set and do my job more effectively.”
“I love taking our team members' strengths and their vision of their 'ideal' job and having the ability to make that a reality. IO Education is a place where employees feel comfortable to vocalize their aspirations and as a company, we are flexible to think 'outside of the box' in order to make that a strong possibility.”
“It is my privilege to be surrounded by a great team of people with exceptional talent and a drive for excellence. Meetings are always entertaining and informative. Working here truly doesn't feel like work.”
“I loved that when I started my career here, I was immediately included in design decisions and trusted to commit code my first day.”